Product guide

Feedback & forms

Product feedback, surveys and form responses, so what customers tell you is answerable in one place.

This category covers the connectors that bring in what people said, not just what people wrote — product feature boards and customer notes, feedback-board posts and votes, and survey or form responses. Each becomes its own kind of document: a feature or a note in Productboard, a post and its discussion in Canny, or a form's month rendered as question/answer pairs in Typeform, Jotform and SurveyMonkey.

All five connect with a single API credential pasted into the source — a token or key created in the provider's own settings, never a sign-in flow — and every one of them is read-only: nothing here can write back to the connected account. None of them mirror the provider's own sharing, so who can ask about the material here is decided entirely by the access groups chosen when the source is set up.

Pick by what you're trying to make searchable: a roadmap and its customer notes point to Productboard, an upvoted feedback board to Canny, and a running survey or intake form to whichever of Typeform, Jotform or SurveyMonkey your organisation already uses — the three behave alike, each turning a form's month of responses into one document.

The connectors

• ProductboardConnect Productboard to make two things searchable at once: the feature board — each feature's name, status, timeframe, description and owner — and the voice-of-customer notes, each tied to the…
• CannyConnect Canny to make your feedback boards searchable — each post becomes a document with its status, a vote count, its board and author, and the discussion under it. Read-only.
• TypeformConnect Typeform to make survey responses searchable — each form's month becomes one digest document of question/answer pairs, so “what did people say in the churn survey” and “what did respondents…
• JotformConnect Jotform to make form submissions searchable — each form's month becomes one digest document of question/answer pairs, so “what did people say in the intake form” answers from the actual…
• SurveyMonkeyConnect SurveyMonkey to make survey responses searchable — each survey's month becomes one digest document of question/answer pairs from completed responses, so “what did people say in the NPS…

Last updated 20 Sep 2026