Product guide
Issues & support
Issue trackers, project tools and support desks — the largest catalog, from tickets and boards to help-desk queues.
This category covers the sources engineering and support teams live in — code forges (GitHub, GitLab, Bitbucket, Azure DevOps, Gitea / Forgejo) and the trackers that sit around them — issue trackers (Jira, Linear) and operational logs (Sentry, PagerDuty). Each becomes a document — an issue with its full comment thread, a merge request, an incident with its responders' notes — so “how did we fix this” and “have we seen this before” answer from the record itself, not from asking around.
Every connector here takes one API credential — a personal access token, an API key, or an email-plus-token pair — created in that provider's own settings, never a sign-in flow. Each is read-only: only reads are ever issued, and nothing is ever written back to the source. Most sync everything by default and let you narrow to specific repositories, projects or teams; all of them keep syncing on a schedule once set up.
A few of these mirror the provider's own visibility rather than relying only on this source's access groups — GitLab's confidential issues, Jira's per-project Browse permission, Linear's private teams and PagerDuty's team membership all narrow automatically where the provider exposes who can see what. The rest — GitHub, Bitbucket, Azure DevOps, Gitea/Forgejo, Sentry — rely entirely on the access groups chosen when the source is set up; the provider's own collaborator or permission list is not read for this.
The connectors
- GitHub (issues & PRs)Connect GitHub to make the issues and pull requests in your repositories searchable — each becomes a document with its description and full comment thread, tied to its repo, author, assignees and…
- GitLab (issues & MRs)Connect GitLab to make the issues and merge requests in your projects searchable — each becomes a document with its description and note thread, tied to its project, author and labels. Works with…
- BitbucketConnect Bitbucket Cloud to make issues and pull requests searchable — each becomes a document with its description and comment thread, tied to its repository and author, so “was that bug already…
- Azure DevOpsConnect Azure DevOps to make work items and project wikis searchable — each work item (bug, user story, task and so on) becomes a document with its description, repro steps and comment thread, tied…
- Gitea / ForgejoConnect your Gitea or Forgejo instance (Codeberg too — they share one API) to make issues and pull requests searchable — each becomes a document with its description and full comment thread, tied to…
- SentryConnect Sentry to make error tracking searchable — each issue becomes a document with its level, where it fired, how many events and users it hit, when it was first and last seen and its status, so…
- PagerDutyConnect PagerDuty to make incident history searchable — each service and each incident becomes a document with status, urgency, priority, who was assigned and the responders' notes, tied to its…
- JiraConnect Jira Cloud to make your issues searchable — each becomes a document with its description and comment thread, tied to its project, assignee and reporter. Read-only.
- LinearConnect Linear to make your issues searchable — each becomes a document with its description and comment thread, tied to its team, state, assignee and labels, so “what did we decide on ENG-204”…
- AsanaConnect Asana to make your tasks searchable — each becomes a document with its notes and comment thread, tied to its project, assignee and section. Subtasks are not read, only tasks listed directly…
- ClickUpConnect ClickUp to make your tasks searchable — each becomes a document with its description, status, due date, priority, custom fields and comments, subtasks and closed tasks included, tied to its…
- TrelloConnect Trello to make your cards searchable — each becomes a document with its description, checklists (tick-state included) and comments, tied to its board, list, members and labels, so “what's…
- Monday.comConnect monday.com to make your boards searchable — each item becomes a document with its group, every column value and its update thread, replies included, tied to its board and the people on it, so…
- BasecampConnect Basecamp to make your projects searchable — message-board posts, to-dos and written documents each become a document with their comment threads, tied to the project and the people on it.…
- SmartsheetConnect Smartsheet to make your sheets searchable — each sheet becomes a concept with its columns and types, each row a record named by its primary column, and every discussion becomes a dated note.…
- WrikeConnect Wrike to make your work searchable — each task becomes a document with its status, dates, description and comment thread, tied to the projects and folders it sits in and the people…
- HarvestConnect Harvest to make time and billing searchable — each project's month of time entries becomes one timesheet document (hours by person and by task, note lines, exact totals) and each invoice…
- Zendesk (support)Connect Zendesk to make your support tickets searchable — each becomes a document with the full comment thread, tied to the organization, requester and assignee, so a customer's support history sits…
- ServiceNow (ITSM)Connect ServiceNow to make your records searchable — each row in a table you choose (an incident, a change request, a knowledge article) becomes a document with its description and comment journal,…
- Freshdesk (support)Connect Freshdesk to make your support tickets searchable — each ticket becomes a document with its subject, description and the whole conversation thread, agent notes labelled, tied to the company,…
- Freshservice (ITSM)Connect Freshservice to make two things searchable at once: IT service-desk tickets — subject, description and the whole conversation, agent notes labelled — and every published article in your…
- Intercom (support)Connect Intercom to make two things searchable at once: support conversations — the full messenger thread, internal notes labelled, tied to the customer and teammate it concerns — and every published…
- Help ScoutConnect Help Scout to make your shared-inbox conversations searchable — each becomes a document with the whole thread, private notes labelled, tied to its mailbox, customer and assignee. Read-only.
- FrontConnect Front to make your shared inboxes searchable — each conversation becomes a document with the whole thread, internal comments labelled, quoted reply chains stripped, tied to its inbox,…
- GorgiasConnect Gorgias to make e-commerce support searchable — each ticket becomes a document with the whole message thread, internal notes labelled, tied to its customer, agent, channel and tags, so a…
- DiscourseConnect your Discourse forum to make community discussions searchable — each topic becomes a document with the opening post and the discussion under it, tied to its category and the people in the…
- Stack Overflow for TeamsConnect your private Stack Overflow for Teams site to make internal Q&A searchable — each question becomes a document with its body and every answer, the accepted one marked, tied to its tags, so a…
Last updated 20 Sep 2026