Settings, operations & compliance
System language (and the languages the assistant speaks)
Two different things speak two different kinds of language here, and only one of them is a setting.
The system language — a setting
Menus, buttons, the sign-in and activation pages, invitation, password-reset, sign-in-code and update emails, the website widget's frame and the chat-bots' system messages (help texts, linking instructions) follow the system language. It is chosen in first-run setup and changed any time under Settings → General → Language; saving reloads the console so every view repaints consistently. English, Greek, German, French and Spanish are available, and a deployment speaks English until setup chooses one. The two fixed sentences the assistant can fall back on — that it has nothing on a topic in the knowledge base, or that there has been a problem with messaging — are written in the system language as well.
Each person can override it for themselves: the Language entry in the user menu (bottom of the sidebar, in the chat and the console) offers System default and the five languages, and sets a personal display language that beats the instance default on their account only. That personal choice is stored per person, so two colleagues can run the same deployment in two different interface languages without either one touching Settings — and an invitation, reset or sign-in-code email to someone who has chosen a language goes out in that language rather than the system one.
The assistant's languages — not a setting
The assistant understands and answers in whichever language each person writes, regardless of the system language: a Greek question gets a Greek answer, an English question an English one — in the web chat, on every messaging channel, and over documents written in any language. Someone can ask in French about a document written in German and get a French answer, citing the German passage it came from. There is nothing to configure — every question is read on its own terms, message by message, so the same person can switch languages mid-conversation and each reply matches the question it answers. When a message establishes no language at all — a bare term or product name — the answer falls back to the system language rather than guessing.
The help centre's articles are written in English; the help AI beneath them answers questions about the product in your own language (falling back to the system language for a bare term), even though the source text it cites stays English on the page.
Last updated 20 Sep 2026