Settings, operations & compliance

Plan & seats

Settings → Plan & seats shows the plan this workspace runs under and where it stands. Every figure is measured from your own workspace — nothing is estimated. One thing is counted: seats. Everything else on the page is a plain fact about your workspace, never a limit.

Seats — the one counted figure

A seat is one person with an account on the assistant: someone who can sign in and ask, on the web or linked in a chat channel. The page shows people on seats next to seats included. People are assigned under Settings → Users; disabling or deleting someone frees their seat immediately, and seats follow people, not devices.

• When every seat is taken, everyone already on board keeps working exactly as before — nothing slows, nothing is removed.
• Creating or re-activating a user past the seat count is politely declined with a note to raise the plan first.
• Need more room? “Manage plan” opens your account page; a bigger plan or more Enterprise seats reaches this workspace automatically within minutes.

Usage — never metered

Questions are not metered on any plan: ask as much as the work demands, and the invoice never moves because of a busy month. There is no usage figure to watch and none is shown.

Size — a fact, not a cap

No plan limits how much data the assistant holds. The Size figure is the raw size of everything indexed, as the files are at their sources — shown for your records only, never gating anything. Document counts are deliberately left out of the figure: what matters to a reader is gigabytes of their own files, not an internal count. Sync as much as your knowledge base needs.

Changing plan

Plans and seat counts are managed on your account page on the operator's website — the “Manage plan” button opens it. Changes take effect here automatically, usually within a few minutes; there is nothing to install. A referral link on the same page rewards bringing another business to Naxis Assistant with cash or renewal credit.

Last updated 20 Sep 2026