Product guide

Sources

Connectors bring your organisation’s knowledge into the assistant — files and drives, mailboxes and chat, databases and business systems. Each takes one read-only credential; pick a category to set it up connector by connector.

Connectors are how the assistant learns what your organisation actually knows — files and drives, mailboxes and chat, databases and business systems, each turned into documents it can cite from. Every connector shares the same shape: one read-only credential you create in that provider's own console, pasted in once, never a broader sign-in and never write access.

Sync then runs on its own schedule from then on, and whenever you press Sync by hand — each pass compares against what's already indexed and processes only what changed. A source that can't be reached shows a clear error on its card and its existing documents stay searchable; nothing empties because a credential expired overnight.

Pick the category below that matches where your organisation's documents already sit — files and wikis, mailboxes, team chat, meetings, databases and CRM, commerce, feedback, back-office systems, or issues and support — and set up connectors one at a time from there. Connecting more than one source, even several in the same category, is normal and expected.

The categories

• Files & storage20 connectorsFile shares, cloud drives and the wikis your team writes in — Google Drive, SharePoint, Dropbox, S3, Notion, Confluence and more, each set up field by field.
• Websites6 connectorsPublic sites, blogs and CMS platforms — WordPress, Ghost, Webflow, Contentful and plain RSS — crawled and kept current.
• Mailboxes2 connectorsShared and personal mailboxes, so the answers your team has already sent become part of what the assistant knows.
• Team chat6 connectorsThe conversations where decisions actually happen — Slack, Teams, Discord and more — brought in read-only.
• Meetings & calls7 connectorsRecordings, transcripts and call notes from your meeting and calling tools, turned into searchable, cited knowledge.
• Databases & CRM17 connectorsSQL databases, warehouses, CRMs and ERPs — exact rows and figures, read-only, with sensitive fields excluded by rule.
• Commerce & billing10 connectorsStores, subscriptions, invoices and campaigns — the systems that run revenue, connected for grounded answers.
• Feedback & forms5 connectorsProduct feedback, surveys and form responses, so what customers tell you is answerable in one place.
• Accounting & HR13 connectorsAccounting, contracts, HR and recruiting systems — the back-office records, connected read-only.
• Issues & support27 connectorsIssue trackers, project tools and support desks — the largest catalog, from tickets and boards to help-desk queues.

Where these credentials live

Every credential a connector asks for is created and owned by you, in that provider's own console — never Naxis Assistant's. There's no vendor approval to wait on: creating an API key or an app registration and pasting it in is normally a same-day task for whoever administers that tool.

Last updated 20 Sep 2026